| Number of corporate customers (thousand) |
Therefore, regional offices of the Bank, its branches and outlets, have the main initiative in winning corporate customers. Advantage of such approach is the fact that every customer is served by a manager who knows spesifics of the particular region and realizes individual needs of the customer in financial services.
Corporate banking structure was reorganized and divided into Corporate Business and SME Business. The Bank has changed its approach from the product-focused model to customer-oriented model, which improved qualitive and quantitative performance of Corporate banking – Over 2007 asset portfolio of Corporate banking grew by 76%. |