With the help of Voice menu IVR (system of client's voice servicing) you may obtain information of Bank products and services, register request concerning Bank work.
In the voice menu IVR the following features are realized:
Callback service provides you to leave your contact data, reason of appeal, convenient time of contact and the contact-center operator will give the call back in the shortest terms;
application for loan receipt – filling in application for loan receipt. You may get prior information and decision on loan delivery by telephone. Our credit manager will call you and adjusts the meeting conditions in convenient for you time directly at Bank office.
application for deposit receipt – filling in application, and deposit registration will take several minutes: all documents will be ready to your arrival to Bank office, at the stated time our deposit manager will be waiting for you.
To get information in Ukranian
To get information in Russian
Callback
To get information your card account balance
To block your card
Information of private entities entities services
Consultations for small business representatives
For remarks and proposals
Information of Bank metals , investment coins, cash foreign currency exchange and banknote check
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